Assessment
QA Engineers
Team Building
Rapid Assessment Checklist
Understanding Objectives
Business goals (short and long-term)
Product quality expectations
QA expectations and focus
QA Team
Resources
Team structure
Skills (technical, QA, testing)
Experience and expertise
Diversity
Leadership and mentoring
Knowledge of product, technologies, tools, etc.
Training needs
Offshore/outsource testing
QA function
Methodologies
QA test strategies
Test frameworks
Testing environments and maintenance procedures
Test estimation and scheduling
Release models
Document analysis (requirements, specs, design)
QA test plans and procedures
Black box testing
White box testing
Performance and stress testing
Automation
Processes
Level of defect prevention and rework
Pareto (80/20) and root cause analysis
Risk management
Escalation protocols and procedures
Tools (e.g. defect tracking, test case management)
QA infrastructure
Communication
Cross-functional interface and alignment
Objectivity and accuracy of communication
Effectiveness of status and defect reports
Intranet site usage (wiki)
Email usage
Instant Messenger (IM)
Metrics
Trending
Customer Centeredness
Customer involvment
External beta test programs and management
Capturing and processing of customer feedback
Quality surveys
Focus groups
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